Delivery, Cancellation and Refund Policy

The Davet Cepte service is fully digital; there is no physical shipment, and therefore no delivery or shipping fee.

• Delivery is complete when the invitation link and any QR code are sent to you by e-mail or message.
• The delivery date is set in writing in the order confirmation, taking into account your event date and the scope of the request.
• In any case the performance period cannot exceed thirty days from the conclusion of the order.
• Add-ons (AI photographs, intro video, custom domain) are delivered with the main invitation or on a separate date stated in the order confirmation.

You can cancel your order according to the stages below. It is enough to send your cancellation request in writing to yasal@davetcepte.com.

As a consumer you have the right to withdraw within fourteen days of the conclusion of the contract without giving a reason. It is sufficient for the notice to reach us within that period in writing or on a durable medium.

The cases in which the right of withdrawal cannot be exercised are listed in Article 15 of the Distance Contracts Regulation. For our service these are: services performed instantaneously in electronic form, work prepared in line with the consumer's requests, and services whose performance has begun with your express consent before the withdrawal period expires.

1. 1Send your refund request to yasal@davetcepte.com together with your order details.
2. 2Your request is assessed within three business days at the latest and the outcome is confirmed to you in writing.
3. 3The amount to be refunded is returned within fourteen days at the latest from the date your request reaches us, using a method consistent with how you paid.
4. 4No cost is charged to you for the refund. Processing times at your bank or payment institution are outside our control.

If the delivered invitation does not match the characteristics agreed in the order confirmation, you may exercise your statutory options under Law No. 6502. In practice, our first step is to remedy the shortcoming free of charge and within a reasonable period.

• Free repair/correction: the identified shortcoming is remedied as quickly as possible.
• Price reduction: if the shortcoming cannot be remedied, a fair reduction is applied.
• Rescission: if the shortcoming makes the service unusable, the amount paid is refunded.

Custom domain

The domain name is registered in your name through a third-party registrar. Once registration is complete, the domain fee cannot be refunded under the registrar's rules.

AI-generated content

For AI photograph and video add-ons, no refund is made for that item once production is complete and the content has been delivered to you. If cancelled before production, a full refund applies.

Cancellation of the event

If your event is cancelled for reasons beyond your control, no refund is made for an invitation already delivered; however, on request the invitation is updated at no extra cost for use on a later date.

If your request cannot be resolved, you may apply to the Consumer Arbitration Committee at your place of residence within the monetary limits announced for the relevant year; disputes above those limits are heard by the Consumer Courts.